SHIPPING POLICY
Fast, Reliable & Worldwide Shipping
We offer FREE worldwide shipping on all orders. Every order is carefully packed and shipped with a tracking number so you can follow your delivery every step of the way.
Order Processing
- Processing time: 1–3 business days
- Estimated delivery time: 5–12 business days after dispatch
- A tracking number will be sent to your email once your order has shipped
- Delays may occur during high-demand periods or public holidays
Shipping Methods & Delivery Timeline
NOVIXA partners with trusted international carriers to ensure timely and secure delivery. All shipments include tracking information so you always know the status of your order.
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Delivery | 5–12 business days |
| Expedited Delivery | 2–3 business days |
Returns & Refunds
You may return eligible items within 30 days of delivery. Returned products must be in their original condition and packaging. Once the returned item is received and inspected, refunds are processed promptly to the original payment method.
View Full Returns & Refunds Policy
Shipping Issues & Customer Support
If your order is lost, delayed, or arrives damaged, please contact our support team immediately. We work closely with our carriers to resolve any issues quickly and keep you informed every step of the way.